Shopify Experts
Supachat : Best WhatsApp Chat Widget for Shopify Stores
Enhance customer interaction, streamline communication, and increase sales with our customizable and feature-rich WhatsApp chat solution.
Why Choose Supachat for Your Shopify Store?
Supachat offers a powerful WhatsApp chat integration that allows customers to reach you directly through WhatsApp. Here’s why Supachat is the best choice for your Shopify store:
Key Features
- Multiple Agents: Route chats to the right team members, each with their own phone number and role.
- Customizable Design: Use custom CSS to match the widget to your brand’s look and feel.
- Quick Setup: Easily integrate Supachat with your Shopify store without hassle.
- Sticky Widget: Keep the chat widget visible as customers browse your store.
- Sleek & Modern Design: Enhance your store’s aesthetic with a beautifully designed chat widget.
Real-Time Messaging and Multi-Language Support
Provide real-time support with live chat functionality. Supachat supports multiple languages including English, Spanish, Chinese (Traditional), Chinese (Simplified), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Turkish, Thai, and Vietnamese. Automated responses, greetings, and quick replies ensure efficient communication.
-
Agent Avatars
-
Chat Assignments
-
Chat Buttons
-
Chat Windows
-
Colors and Fonts
-
Welcome Messages
FAQ’s
Frequently Asked Questions
Get quick answers to common queries in our FAQs.
What is Supachat and how does it benefit my Shopify store?
Supachat is an advanced WhatsApp chat widget designed for Shopify stores. It enables seamless customer communication through WhatsApp, enhancing customer engagement and support. By integrating Supachat, you can provide real-time assistance, route queries to the appropriate agents, and improve overall customer satisfaction.
How do I install Supachat on my Shopify store?
Installing Supachat on your Shopify store is simple and quick. Visit the Shopify App Store, search for Supachat, and click on the “Install” button. Follow the prompts to integrate the widget into your store and customize it according to your brand’s needs.
Can I use Supachat with multiple agents?
Yes, Supachat supports multiple agents, allowing you to route chats to the appropriate team members. Each agent can have their own phone number and role, ensuring customers get the right support from the right person.
What customization options are available with Supachat?
Supachat offers extensive customization options including:
- Custom CSS styling
- Agent avatars
- Chat assignments
- Chat buttons
- Chat windows
- Colors and fonts
- Emojis and stickers
- Welcome messages
These options help you match the chat widget to your brand’s aesthetic and improve the customer experience.
Is there a free plan available for Supachat?
Yes, Supachat offers a free plan that includes essential features such as a WhatsApp floating widget, single agent support, social links, and prefilled messages. For more advanced features and customization options, you can upgrade to the Pro Plan for just $2.99/month.
Does Supachat support multiple languages?
Absolutely! Supachat supports multiple languages including English, Spanish, Chinese (Traditional), Chinese (Simplified), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Turkish, Thai, and Vietnamese. This ensures you can communicate with customers worldwide.
What makes Supachat the best WhatsApp chat widget for Shopify?
Supachat stands out as the best WhatsApp chat widget for Shopify due to its multiple agent support, extensive customization options, quick setup, and sleek design. It enhances your store’s customer support capabilities, providing a seamless and efficient communication channel for your customers.
How can WhatsApp improve customer service for my online store?
WhatsApp offers a direct and convenient way for customers to contact your support team. With features like instant messaging, multimedia sharing, and real-time communication, WhatsApp can significantly improve customer service by providing quick and personalized responses.
What are the benefits of using a WhatsApp chat widget on an e-commerce site?
A WhatsApp chat widget on an e-commerce site allows customers to easily reach out for support, ask questions, and get real-time assistance. This can lead to increased customer satisfaction, higher conversion rates, and improved trust and loyalty towards your brand.
Can I customize the appearance of a WhatsApp chat button on my website?
Yes, most WhatsApp chat widgets, including Supachat, allow you to customize the appearance of the chat button. You can adjust colors, fonts, icons, and other design elements to ensure the chat button aligns with your website’s branding.
